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Help center

Welcome to the ultimate guide for Escape Room enthusiasts!
Help is at hand if you find yourself caught in the web of puzzles and mind-bending challenges.

CoinX is the official digital currency of EscaperX. It allows users to redeem rewards, purchase items, and access exclusive deals within the EscaperX platform.

CoinX is earned by converting points collected through activities on EscaperX, such as: Writing reviews Completing escape rooms Unlocking achievements Engaging with the community Your points can be converted into CoinX at a fixed rate in your EscaperX Wallet.

CoinX can be used for: Purchasing items from the EscaperX Store Redeeming discounted and special offers from affiliated locations Accessing exclusive in-game perks and rewards

As a location owner, CoinX allows you to: Purchase advertising and promotional products (e.g., homepage ads, sponsored listings) Feature your escape room or location on premium spots Buy onboarding services for better visibility Subscribe to deals and special promotions to attract more escapers Buy any DigitalBTI marketing services i.e. (website design, app development, chat system, gamification development, … etc.)

Currently, CoinX is earned through engagement and point conversion, but EscaperX may introduce direct purchase options in the future.

No, CoinX does not expire as long as you have an active EscaperX account.

You can view your CoinX balance in your EscaperX Wallet, accessible from your profile dashboard.

At the moment, CoinX is non-transferable and can only be used within your own account.

For further questions, visit our Help Center or contact EscaperX Support.
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